Frequently Asked Questions

You will receive your CordBank Collection Kit within three business days. It includes all the sterile items your LMC needs for your baby’s cord blood and tissue to be collected.

CordBank provides free cord blood and tissue collection training for all midwives and obstetricians in New Zealand.

It’s a simple, painless and quick process. Once your baby is born, your midwife or doctor draws the umbilical cord blood into the special bag provided in your CordBank Collection Kit.

Yes, the cells should be kept at room temperature. Not surprisingly, stem cells like body temperature. Never refrigerate the kit, expose it to freezing temperatures or extreme heat like in a closed vehicle or car boot.

It will be stored in our purpose-built state-of-the-art long-term storage facility. Our facility and freezer systems are fully alarmed and secure. CordBank is the only licensed private facility in New Zealand.

Research has demonstrated efficient cell recovery of cord blood cells that have been cryopreserved for 29 years. All science involving cryogenic storage of cells also indicates that the cells should remain viable indefinitely.

Cord blood stem cells are recognised as having distinct advantages compared to other sources of stem cells because they are younger, more adaptable and have limited exposure to viruses and other environmental factors that can alter cell function.

Please email us at [email protected] to discuss collection and transportation of your baby’s cord blood.

If you register with CordBank after a friend or family member has referred you, you both get one year of free storage. See the terms and conditions on the Refer A Friend page.

NZD only.

Yes - you can store cord blood and tissue for each baby. Please email us at [email protected] for our multiple birth pricing and information.

Yes - many CordBank families choose to do both. Delayed clamping for 60 seconds means some cord blood goes back to the baby whilst still allowing cord blood stem cells to be saved for future medical use.

Yes - CordBank families have successfully collected cord blood and tissue at their home birth.

Ideally- yes. Just as each child is genetically unique, so are their stem cells. Saving cord blood and tissue for each child ensures an exact DNA match is available if it's needed in the future.