1
Choose
your plan
Choose your preferred payment option and complete the registration process before baby is born.
2
Receive your collection kit
You’ll receive your CordBank Collection Kit within 3 days of registering with us. It includes all of the sterile medical equipment your midwife or doctor needs to collect your baby’s cord blood and tissue at their birth.
3
Take your kit to baby’s delivery
Your baby’s umbilical cord blood and tissue is collected at birth by your LMC.
4
Call the
courier
Your partner calls the dedicated courier service for pick up within 90 minutes (available 24/7) to deliver your baby’s cord blood and tissue to CordBank in Auckland, New Zealand for it to be processed and stored at CordBank.
5
Relax, we’ll
be in touch
We’ll call you to let you know the cord blood and tissue has arrived safely. Let us know your baby’s name so we can issue a storage certificate for you.
6
Start your journey with CordBank
Thank you for joining the CordBank community. We’re looking forward to supporting your growing family over the years to come.
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Where will my baby's cord blood and tissue be stored?It will be stored in our purpose-built long-term storage facility in Auckland, New Zealand. Our facility is licensed by Medsafe – the Ministry of Health regulatory arm under cGMP. CordBank is the only licensed cord blood collection, processing and storage facility in New Zealand.
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Do the stem cells have to be kept at room temperature before being couriered to CordBank?Yes, the cells should be kept at room temperature. Please do not refrigerate the kit, expose it to freezing temperatures or leave it in a closed vehicle or car boot.
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What happens to the cord blood and tissue when it arrives at CordBank?Your baby’s cord blood is tested for cell viability before being processed in our sterile laboratory and stored at -196º Celsius. Your baby's cord tissue is stored in multiple cryo-vials to allow for multiple potential future uses.